Introduction
These terms and conditions ("Terms") govern your use of siacoursefinder.co.uk and the SIA revision packs offered through the Service, provided by SIA Course Finder ("we", "us", "our"). By creating an account or purchasing a revision pack, you agree to be bound by these Terms. If you don't agree with any part of them, please don't use the Service.
The service
SIA Course Finder provides an online revision platform for candidates preparing for SIA-related assessments. Our current revision packs cover Door Supervisor, CCTV, Door Supervisor Refresher and Security Guard. Available learning features vary by pack as content is developed and released. The Service is a study aid and is not affiliated with, endorsed by, or officially connected to the Security Industry Authority (SIA) or any awarding body.
Accounts
To access a purchased revision pack, you'll need an account with a valid email address. You're responsible for keeping your login details secure and for all activity that happens under your account. Let us know immediately if you believe your account has been accessed without your permission.
You must be at least 18 years old to create an account and purchase access through the Service.
Payments & pricing
Our current one-time prices are Door Supervisor £5.99, CCTV £5.99, Door Supervisor Refresher £3.99 and Security Guard £5.99. Each purchase applies to the selected pack only and provides 12 months of access. Payments are processed securely by Stripe; we do not store your card details. Prices are shown in GBP and may change for future purchases — a later price change will not shorten an access period you have already purchased.
Access & refunds
Each revision pack is a digital product delivered to your account following successful payment and processing. Because of this, by completing your purchase you expressly request immediate access to the content and acknowledge that:
- Once you've accessed any part of a purchased revision pack, you lose the statutory 14-day right to cancel that would otherwise apply under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as this right does not apply once performance of a digital product has begun with your consent.
- Purchases are non-refundable once access has been granted, except where the Service is faulty, not as described, or where you're otherwise entitled to a remedy under the Consumer Rights Act 2015.
If you believe there's a fault with the platform or you were charged in error, contact us before your exam date — we'd rather resolve a genuine issue directly than have you rely on a formal dispute process.
Access to each purchased revision pack is provided for 12 months. Purchases are one-off payments rather than recurring subscriptions. If you purchase the same pack again while access is still active, the additional 12 months is added to the existing expiry date; otherwise the new 12-month period begins from the new purchase.
Acceptable use
Your account and purchased revision packs are for your personal, non-commercial use only. You agree not to:
- Share your login details or resell access to your account.
- Copy, redistribute, publish or scrape any notes, questions, flashcards or other content from the platform.
- Use automated tools to access the Service or extract its content.
- Attempt to interfere with or disrupt the platform's security or normal operation.
We reserve the right to suspend or terminate accounts that breach these terms.
Intellectual property
All content on the platform — including revision notes, questions, flashcards, design and branding — is owned by SIA Course Finder or licensed to us, and is protected by copyright and other intellectual property laws. Purchasing a revision pack gives you a personal licence to use the content for your own exam preparation; it does not transfer ownership of any content to you.
Disclaimer
The revision packs are designed to support preparation for the relevant SIA-related assessment, but we cannot guarantee that using them will result in a pass. Exam outcomes depend on many factors outside our control, including your own preparation, attendance and performance on the day. The Service is provided "as is" and we make no warranty that it will be uninterrupted, error-free, or perfectly aligned with every future change to the exam syllabus, though we review and update content regularly.
Limitation of liability
To the fullest extent permitted by law, SIA Course Finder is not liable for any indirect, incidental or consequential loss arising from your use of the Service, including loss of exam fees, training costs, or income. Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Termination
You may stop using the Service at any time. We may suspend or terminate your account if you breach these Terms, including through misuse, sharing account access, or attempting to copy or redistribute platform content. Where an account is terminated for breach, no refund will be issued.
Changes to these terms
We may update these Terms from time to time, for example to reflect changes in the law or how the Service works. We'll update the "last updated" date at the top of this page when we do. Continuing to use the Service after changes take effect means you accept the updated Terms.
Governing law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact us
If you have questions about these Terms, contact us at support@siacoursefinder.co.uk or use our contact page.